These licensed professionals will fully explain your options, answer your questions, and complete your enrollment. Follow the steps listed to schedule your appointment.
Benefit Counselors are available in our resource center to help walk you through your new benefit options.
Appointments are available in 45-minute slots.
As a City of Charlotte new hire, you have 5 days from your date of hire to enroll in benefits. With this timeline, it is best practice for you to schedule your appointment with a Benefit Counselor as soon as possible after your first day of work.
Please note that if you are adding dependents to your plans, please be sure to have full names, birth dates, and Social Security numbers with you at time of enrollment. This information is required and not providing it at time of enrollment could potentially have impact to your ability to obtain heath care services should they be needed by you and/or your dependents in the future.
Typical enrollment sessions are 45 minutes in length so please make sure that you have blocked off the time and are prepared 5 minutes in advance of the call start time. Please make sure that you are able to take the call in an area free of outside noise and distractions.
Click on the SCHEDULE NOW button above to open the appointment calendar
Select a day and time that works best for you
Enter the required contact information so you receive important confirmations and reminders
Mark your calendar and set a reminder for your scheduled time
IT’S QUICK AND EASY TO SCHEDULE YOUR APPOINTMENT!